— depending on what you need right now
From a one-off question to ongoing follow-up — you choose the format that fits.
Two formats
We created elephanQ for situations where what is needed is not general advice, but clear health guidance — for trans and non-binary people, in one chat with an AI assistant and a live specialist.
Specialist consultation
- The AI assistant asks clarifying questions and gathers your context
- A specialist joins the chat with your full history — no need to repeat yourself
- Reviews symptoms, test results, hormone therapy questions, documents
- Gives you a clear next step
- A specialist replies within an hour, 8:00 AM–8:00 PM CET, Monday to Saturday.
A focused review of your situation in chat
€5, one-time
One-time
Suitable if you need a one-off review, want to make sense of something you've already been told, or have a specific question.
Specialist subscription
- Unlimited requests
- You can write at any time — the AI assistant catches up on the context each time
- A specialist follows your case over time and sees the full history
- Review of symptoms, test results and changes in your situation
- Help with monitoring, examinations and next steps
- A specialist replies within an hour, 8:00 AM–8:00 PM CET, Monday to Saturday
Ongoing support and follow-up
€25 / month
Popular
Suitable if you want to keep track of your situation over time and come back with follow-up questions.
- If you have a one-off question or want a focused review of your current situation — pick the one-time consultation.
- If your situation needs ongoing follow-up — tracking tests, changes in your therapy, new questions — pick the subscription.
How to choose the format
Our job is to help you make informed, safe decisions based on your goals, your health and your life context — without unnecessary barriers.
Starting hormone therapy
Starting therapy raises practical questions as well as medical ones.
When there is too much information
You often end up searching on your own: making sense of test results, comparing approaches across countries, worrying about a wrong step. elephanQ helps turn that into a clearer pathway.
- therapy goals
- expected changes
- possible risks and limitations
- tests and examinations
- documents that may be needed
- the next realistic step
What can be discussed?
You can discuss medications and dosages, changes in how you feel, follow-up tests, acne, sleep, libido, anxiety, blood pressure, weight, interactions with other medications, and questions about medication availability.
Continuing hormone therapy
Once therapy has started, the questions usually get more specific.
- whether the dosages are appropriate
- which indicators to monitor
- how to make sense of test results
- what to do about side effects
- whether the regimen needs to change
- how to continue treatment after moving or changing countries
What do people most often need to understand?
We help you understand which tests may be needed; make sense of results you already have; see what's worth checking again; get clearer about what to monitor; and prepare for the next conversation with a doctor.
Tests and monitoring
Tests matter as a way to understand how therapy is working for you specifically.
Laboratory results; discharge summaries; ultrasound reports; doctors' opinions; other medical documents.
- a clear explanation of your results;
- what looks expected;
- what is worth discussing further;
- a clearer next step
What will you get?
The service helps you understand which document may be needed, who usually issues it, what information is worth preparing in advance, and how not to waste time on unnecessary steps.
Documents and letters
A pathway often includes documents as well as treatment.
documents for the next stage of care; letters for surgery; confirming medical opinions; therapy certificates; explanations for other specialists.
The exact set of documents depends on the country, the clinic and the specific organisation. elephanQ helps you navigate, but requirements should always be checked where the document will be used.
Important note
