elephanQ
— an online health support service for transgender, non-binary and gender-diverse people
The AI assistant gathers the relevant details, then a specialist goes through them with you and helps you understand your options. You choose between a one-time conversation and a subscription.
We cover symptoms, test results, hormone therapy, documents and the practical questions in between. Calm, respectful and to the point.
€5, one-time
€25 / month
elephanQ helps if you want to:
When scattered advice is not enough — and you need somewhere solid to start
08
Discuss related concerns: sleep, anxiety, acne, libido, sexual health and reproductive health
07
Find your way through documents
06
Prepare for surgery
05
Understand what to do about side effects
04
Discuss hormone therapy adapted to your goals, including low-dose options
03
Go through test results and dosages
02
Continue a regimen you have already been prescribed
01
Start hormone therapy
Pick the format that fits right now.
Two formats — pick what suits you
Specialist conversation
- The AI assistant asks clarifying questions and gathers the relevant details
- A specialist joins the chat with the information you've already shared — no need to repeat yourself
- Reviews symptoms, test results, hormone therapy questions and documents
- Helps you understand your options
- A specialist replies within an hour, 8:00 AM–8:00 PM CET, Monday to Saturday.
A focused look at one question, in chat
€5, one-time
One-time
Suitable if: you need a one-off review, want to make sense of something you've already been told, or have a specific question.
Specialist subscription
- Unlimited requests
- You can write at any time — the AI assistant picks up the thread each time
- A specialist follows your case over time and sees the full history
- Review of symptoms, test results and changes over time
- Help with monitoring, check-ups and planning ahead
- A specialist replies within an hour, 8:00 AM–8:00 PM CET, Monday to Saturday.
Ongoing support and follow-up
€25 / month
Popular
Suitable if: you want ongoing support and the option to come back with new questions.
How does it work?
You understand where you stand and what your options are.
A specialist joins the chat and reviews the information you've shared. They can ask anything that's still missing.
The AI assistant asks clarifying questions. 3–5 minutes: symptoms, duration, current therapy, what you've already tried, age.
Describe your situation. In your own words. Attach photos, test results or medical reports if you have them.
The information you share is available to the specialist
In a typical appointment, some of the time goes into gathering your history and understanding what you need. Here, the AI assistant does that first by asking questions and gathering the relevant details. The specialist can then focus on your question. That's what makes it possible to offer a conversation with a specialist for €5.
Why €5?
Starting hormone therapy; continuing therapy; low-dose regimens and therapy adapted to your goals; reading test results; therapy monitoring; sleep, anxiety and mood questions that come up around therapy; sexual health; reproductive questions; preparing for surgery; questions after surgery; documents and letters; help understanding an opinion you've been given.
Test results, medical reports and other documents can be uploaded directly in the chat. elephanQ helps you understand what the results mean, see what looks expected, note what's worth discussing further, and identify which check-ups may be needed.
The service is designed around the needs of transgender, non-binary and gender-diverse people. Goals differ. Access to medication, tests and specialists differs from country to country. elephanQ helps you understand the options that are sound for your health and workable where you live.
Safety matters more than speed. We don't promise one-size-fits-all solutions and we don't push you toward risky steps. We help you understand your options, the limits of online support and when in-person care is needed.
You don't know where to start; you're already on therapy but have no monitoring plan; you've moved and the local system is opaque; you want help understanding what you've been told; you need direction, not a stream of disconnected information.
It's important to know the limits of online support. elephanQ does not replace in-person care when an examination is needed, and it is not suitable for emergencies. If you have chest pain, loss of consciousness, marked difficulty breathing, severe bleeding, seizures or suicidal thoughts, contact your local emergency services immediately.
