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Have a question before you start a conversation?

Technical questions: account access, payment, uploading documents. Organisational questions: how the service works, which format to choose, how to prepare for a conversation.

What can you reach out about?

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If the question is about your health

For health questions, start a conversation so the AI assistant can gather the relevant details before a specialist joins. A specialist replies within an hour, 8:00 AM–8:00 PM CET, Monday to Saturday.

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