elephanQ does not promise one-size-fits-all solutions and does not push people toward risky steps. Our job is to help you make an informed decision, understand the risks and limitations of the online format, and refer you to in-person care in time if needed.

Safety and confidentiality

Sensitive health questions require careful handling.

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Data protection

Your contact history, test results, discharge summaries, and other documents are used only within the service for the purpose of providing care.

Contact history, test results, discharge summaries, medical documents, and communication within the service.
Only the specialists who need the information to manage your case within the service have access to it.

If you have a question about confidentiality, write to us.