How elephanQ works

The service is built so you can get help without unnecessary steps. A specialist replies within an hour, 8:00 AM–8:00 PM CET, Monday to Saturday.

Describe your situation

In your own words. Attach photos, test results or medical reports if you have them.

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This usually takes 3–5 minutes. It may ask about symptoms, how long they've been present, current therapy, what you've already tried and your age.

The AI assistant asks clarifying questions

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A specialist joins the chat

The specialist reviews the information you've provided and asks anything else they need to understand your question.

By the end of the conversation, you'll have a clearer understanding of where you stand: what you can do now, which tests or monitoring may matter, where the risks and limits are, and what to ask at an in-person visit if one is needed.

elephanQ works directly in the browser, on a smartphone, tablet or computer. There's nothing to install.

You understand your options

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You can use elephanQ internationally. What we can help with in practice depends on your country, including local rules, medication availability and what local healthcare can offer.
Where does the service work?

elephanQ works online, internationally. What the right next step looks like always depends on your country, local rules, medication availability and what the local healthcare system can offer.

Online support across countries

A specialist joins every conversation. The AI assistant gathers the relevant details first.