Answers to frequently asked questions
General questions
It is an online medical service for transgender, non-binary, and gender-diverse people.
The AI doctor responds immediately, the on-call doctor joins during working hours, and the specialist consultation takes place by appointment.
No. elephanQ works directly in the browser. The service is available on a smartphone, tablet, or computer. There is nothing to install.
Online internationally, but recommendations depend on local rules.
Questions about therapy
Yes.
Yes.
Yes, including low-dose approaches.
Tests and documents
Yes.
Yes, elephanQ helps you understand which documents are usually required, who issues them, and how to prepare for the next stage.
Prescriptions and limitations
That depends on the country, the doctor's licensing, and local rules.
No.
No.
