— depending on what you need right now
From a one-off question to ongoing follow-up — you choose the format that fits.
Two formats
We created elephanQ for situations where what is needed is not general advice, but clear health guidance — for trans and non-binary people, in one chat with an AI assistant and a live specialist.
Specialist conversation
- The AI assistant asks clarifying questions and gathers the relevant details
- A specialist joins the chat with the information you've already shared — no need to repeat yourself
- Reviews symptoms, test results, hormone therapy questions and documents
- Helps you understand your options
- A specialist replies within an hour, 8:00 AM–8:00 PM CET, Monday to Saturday.
A focused look at one question, in chat
€5, one-time
One-time
Suitable if: you need a one-off review, want to make sense of something you've already been told, or have a specific question.
Specialist subscription
- Unlimited requests
- You can write at any time — the AI assistant picks up the thread each time
- A specialist follows your case over time and sees the full history
- Review of symptoms, test results and changes over time
- Help with monitoring, check-ups and planning ahead
- A specialist replies within an hour, 8:00 AM–8:00 PM CET, Monday to Saturday.
Ongoing support and follow-up
€25 / month
Popular
Suitable if: you want ongoing support and the option to come back with new questions.
- For a one-off question or a focused look at where you are now, choose the one-time conversation.
- If you expect to come back with new results, changes or questions over time, choose the subscription.
How to choose the format
We help you make informed decisions based on your goals, your health and your circumstances.
Starting hormone therapy
Starting hormone therapy can raise practical questions as well as medical ones.
When there is too much information
You can end up searching on your own: trying to interpret test results, comparing approaches across countries and worrying about making the wrong choice. elephanQ helps you sort through the information and understand what is relevant to you.
- therapy goals;
- expected changes;
- possible risks and limits;
- tests and check-ups;
- documents that may be needed;
- what's realistically possible in your circumstances.
What can be discussed?
You can discuss medications and dosages, changes in how you feel, follow-up tests, acne, sleep, libido, anxiety, blood pressure, weight, interactions with other medications, and questions about medication availability.
Continuing hormone therapy
Once hormone therapy has started, the questions often become more specific.
- how your dosing relates to your goals and results — and when to discuss it with a doctor;
- what to monitor;
- how to understand test results;
- what to do about side effects;
- what to raise with your doctor if the regimen doesn’t feel right;
- how to continue treatment after moving country.
What do people most often need to work out?
We can help you understand which tests may be relevant, go through results you already have, identify what may be worth checking again, and prepare for a conversation with a doctor.
Tests and monitoring
Test results are most useful when considered alongside your therapy, symptoms and overall health.
Laboratory results; medical reports; ultrasound reports; doctors' opinions; other medical documents.
- an explanation of your results;
- a sense of what looks expected;
- what's worth discussing further;
- an idea of what may need attention or follow-up.
What will you get?
The service can also help you understand which documents are commonly needed, who usually issues them and what information is worth preparing in advance.
Documents and letters
Care often involves paperwork as well as treatment.
preparing documents for the next stage of care; understanding what may be required before surgery and who usually provides it; preparing for an assessment where a certificate may be issued; understanding an opinion you've been given; explaining your history to other specialists.
The exact requirements depend on the country, clinic and organisation involved. We can help you prepare, but the final requirements should be checked with whoever will use the document.
Important note
